The business world is a very dynamic one today, and no part of it remains unaffected by constant changes. Human resources (HR) too is seeing significant changes and major trends, and staying on top of these factors could be key to successful hiring and talent management in 2020.
For an HR professional, it is important to be equipped with the latest tips and tricks so that all aspects of recruitment could be carried out successfully. These qualities will also help the person to stand out and do well in his or her HR career. Read on to know the most important qualities for someone working in HR.
One of the most important qualities, this is a must for success. There needs to be an understanding of how to apply ethics to daily work situations, as there will often be cases where the practicality of action is more important. The person must be able to figure out what is right or wrong.
Stay vigilant and open-minded
One of the best parts of an HR career is the chance to learn on the job every day. It is advisable to stay attentive to the newest trends and tactics and use the same to optimize the recruitment process. Also, watch out for how other companies work with their employees to keep them engaged and motivated could be a great way to learn something new to implement at work.
Communication is important
For any job role, and even more so in HR, clear and calm communication is essential. A friendly relationship with employees makes it easier to deal with some sensitive issues or tricky legal matters, where a cool head works well. Being a patient listener is good, as is clearly communicating expectations from team members and where they stand in relation to the same – both of these are critical for success.
Good verbal communication often comes to the fore in recruitment, where there is a lot of back-and-forth communication in sourcing candidates for open job positions. An applicant tracking system combined with a proper communication center is of immense help.
Problem-solving skills are helpful
An HR professional is often considered a proxy for a problem solver, as employees tend to come to HR for the problems they face. A calm approach and no panicking keep up the faith of the team in you and the HR department, as they will trust that they can come to you for any issues.
Controlled risk-taking is needed
The HR team tends to be the most risk-averse, as a decision to hire someone without due thought and process – i.e. with a lot of risks – could seriously backfire, often more so that other risky decisions. It is important to for ways to improve hiring efforts and recruitment strategies, as much as it is to build and portray a strong brand as an employer. Recruitment software can help to streamline hiring processes and to build employer branding on multiple platforms, including social media.
Be an example people want to follow
Apart from hiring, great employee experience and satisfaction on the job are also key responsibilities of the HR team. These are often put to the test when, say, some HR formalities must be carried out or a seminar is to be attended in addition to regular work. In such a situation, an empathetic demeanor and a calm explanation of the benefits of and the need for certain tasks could work wonders in getting them on your side.
A well-organized approach is a must
In the course of their HR careers, people in the HR team handle not just hiring of the best talent, but also employee development and well-being, as well as planning and managing multiple activities. Here, it helps to be well-organized, especially across the various parts and steps of the entire recruitment process.
You need to multitask
A lot of tasks have to be juggled when the best talent has to be hired. Posting jobs on multiple fora, inviting applications, screening, scheduling interviews, onboarding successful candidates and more all need due attention for a proper recruitment process. An HR professional needs to do all this well in order to stay on top of the game.
Take tough decisions
It is impossible to keep everyone happy, especially when you are a part of the HR team. Be it new corporate policies, team outings, or almost everything else, there will be more than one disgruntled voice among the group, challenging a decision. What is needed is the confidence to pursue the decision, and not back down under pressure. Surveying employees for the most acceptable decision or course of action for them could mitigate opposition to a great extent.
Rely on data and use it well
During an HR career, advanced sourcing must be used to build the right talent pool for the organization. The HR professional must be well-versed with candidate resumes, HR policies, and all other information needed to find the best candidates for open roles.
For someone looking to enter or grow in the HR field, certification is a great career decision. A certified HR professional possesses the latest knowledge and skills needed to make great hiring decisions and also demonstrates his or her seriousness about his or her career. Therefore, pick a good HR certification and move ahead on your career in HR!